This privacy notice explains how Heritage Adventures handles personal data for guided architecture and photo walk inquiries, bookings, and website use. It is written to help you understand what we collect, why we use it, and how you can make a verified privacy request.
You may ask to access, correct, or delete certain personal data, and you may also object to or restrict some processing where the law allows. If a request cannot be fully granted, we will explain the practical reason in general terms.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy. We may ask for information needed to verify your identity and to locate the relevant records, and we will respond within a reasonable timeframe consistent with applicable law.
Inquiry records, booking details, and related communications are retained for the period needed to manage the service relationship, resolve follow-up questions, and meet legal or accounting obligations where applicable. When data is no longer needed, we delete it or de-identify it according to our internal retention practices.
If we make material changes, we will update the policy on the website and may use reasonable notice methods where appropriate. The version in effect is the one posted at the time you review the site.
We may process name, email address, phone number if provided, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website working and secure.
We receive data when you submit a contact or consultation request, communicate by email or phone, or provide details during the booking process. Some technical data is generated automatically when you visit the website or use its forms.
Essential cookies support core website functions such as page delivery and form handling. Preference cookies help remember privacy-related choices. We do not state that analytics or marketing cookies are active unless that changes and is reflected in this policy.
We use cookies only for essential site operation and to store privacy preferences. If you disable cookies in your browser, some site functions may not work as intended, but the website should remain available for basic use.
We use personal data to respond to inquiries, review tour dates and group details, confirm routes, manage booking payment, carry out website security, and provide technical delivery of the site and forms. Where you voluntarily share accessibility or dietary information, we use it only to assess whether a requested route or arrangement can be reasonably confirmed.
We may share data with service providers that help us deliver contact handling, technical hosting, security, or related administrative support. These parties are expected to use the information only for the services they provide to us and to handle it with appropriate confidentiality.
We may disclose personal data if required to comply with legal obligations, respond to lawful requests, protect website security, or address suspected misuse. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
